I had been in a demanding, executive position for a number of years and was ready for a change. My goal was to transition out my role with minimum disruption to my staff, peers, and supervisory boards. These sorts of transitions can be tricky. Employees often worry about what a change of bosses will mean for them - and, of course, they're naturally skeptical about whether they are getting the full story from official pronouncements, memos, and press releases.
Then there's the even trickier question of succession. A boss is supposed to actively plan for the day he or she is no longer the boss. But the choice is ultimately not the boss's to make. That's pretty awkward.
Shannon was great. Although she didn't personally know the players involved and was working with an unfamiliar industry and business culture, she was a quick study. Her attention to management best practices was assuring, her own experience was instructive, her ideas were clear and straightforward.
She helped me think through the sequencing of my disclosure of news to stakeholders, my new relationship with the organization, and the multiple-week transition process. As a result, my shift took place with minimal upset, and succession played out smoothly.
I am very happy with the outcome. If you want a coach in your corner who will help bring out the best in you, talk to Shannon Burrington.
Former Editor and now Editor-at-Large Christian Science Monitor